We have compiled a list of frequently asked questions along with their respective answers below. If you identify any discrepancies or outdated information, we kindly request that you notify the Penrose IT Team.
AccuRx - Installing Desktop AppTQuest - Adjusting margin "Cervical Screening and Pathology Services"Browser - Clear the cache data
EMIS IntroductionEMIS - Change EMIS CDB/ organisation ID during login.EMIS - complete security questions and answersEMIS username reminderEMIS self-service password resetEMIS - How to customise EMIS quick access toolbarEMIS - How to see all clinicians books/ add session holders filterEMIS - verify email address for EMIS-X
EMIS-X IntroductionGeneric/ shared mail How to replace the battery of the AC remote 
Microsoft Edge - sign in using the NHSmail credentials to add a profile
MS Teams
NHSmail
NHSmail - Hide/unhide mobile phone number from the NHS Directory
Office 365 - Use Microsoft Word on the site computers
Phone System - Surgery Connect Sending scans directly from Konica printer to email address
Smartcard - How to useSmartcard - Self-Service UnlockSmartcard - Sync with EMISSmartcard - Accept Terms and ConditionsSmartcard - Expiry & RenewalWindows - How to restart a PC
Windows - Run windows updateWorking from Home user guideJoin/switch surgery main line call groupLB wallboard/display group on TV📞 How to Change CLI for Outbound Calls
Manage CLI for Outbound Calls